Frequently Asked Questions


The bosch Appliance Service Plan is a protection plan used to cover the cost of parts and labor should an unexpected operational or mechanical breakdown occur with your appliance after the manufacturer's factory warranty has expired. The plan also covers a a breakdown experienced during normal wear and tear.
  • No deductible
  • Food loss coverage up to $300 for your Refrigerator*
  • Laundry cleaning service up to $50 for your washer or dryer services if your Covered Product is out for service for more than seven (7) consecutive days*
  • If our technicians are unable to repair the appliance or if parts are unavailable, your appliance will be replaced*
  • Surge protection, for mechanical or electrical breakdowns caused by the direct results of a power surge
  • Flexible term selections
*Exclusions and limitations apply. See Terms and Conditions on this website for details.
You can purchase a plan anytime during the manufacturer's warranty period.
No. The Appliance Service Plan is available for appliances being used in residential/personal applications only.
This is a certified Appliance Service Plan offered by bosch. Repairs will be performed by bosch Factory Service technicians in major metropolitan areas and bosch authorized servicers located throughout the country, for the term of the Service Plan.
As stated by the U.S. Federal Trade Commission: a warranty comes with a new product and is included in the original price; an Appliance Service Plan is arranged at additional cost. An Appliance Service Plan is a promise to perform (or pay for) specific repairs and/or services. The separate and additional cost distinguishes an Appliance Service Plan or extended protection plan from a warranty.
Depending on your appliance, you can choose a 1, 2 or 4 year plan that begins after the expiration of the manufacturer's warranty period.
The bosch Appliance Service Plan begins at the end of your manufacturer's warranty.
If your product needs to be repaired due to a mechanical or electrical breakdown, parts and labor costs are covered. Please review the Terms and Conditions of the program on this website or call (800) 377-3936 7am - 8pm CST Monday - Friday and Saturday 8am - 5pm CST.

This phone number is only for questions related to the service plan. If you have other questions related to product usage and care, please call Bosch Customer Support at (800) 944-2904.

No, there are no repair deductibles involved with your Appliance Service Plan coverage.
Please review the Terms and Conditions and consult your Owner's Manual regarding your maintenance responsibilities.

If you'd like to cancel your plan within four months from the purchase date, please call us at (877) 541-2233; If you'd like to cancel after four months, please contact the Administrator at (800) 377-3936.

Plans cancelled within 30 days of the plan purchase date will get a full refund; after 30 days, your refund will be a pro-rata refund of the funds paid based on the time remaining on the Plan. Additional details are available in the Terms and Conditions.

Please call us at (877) 541-2233 Monday - Friday 9am - 5pm EST.
Check, Debit and Credit Card (VISA, MasterCard, American Express and Discover Card).

FlexPay is a partial payment option available for debit or credit card purchases. A partial payment plan is defined as a plan that is not paid in full at the time of the initial purchase. There is a $4 administrative fee that is pro-rated across the four payments. The selection of FlexPay as a payment option must be made at the time of purchase. FlexPay payments must be received by the scheduled date or your Appliance Service Plan will be suspended until payment is received. The payment schedule will be provided to you at the time of the initial purchase. You are responsible for ensuring that your method of payment (credit or debit card) is valid for each scheduled payment.

Should you fail to resolve a payment issue, we will pro-rate your coverage based on the amount you have already paid and we will send you a notice and provide you with the date upon which your coverage will expire. Please refer to the Terms and Conditions on this website for further information.

The bosch Appliance Service Plan begins on the day after your manufacturer's warranty expires. Plan documents with coverage terms and conditions will be sent to you at the address you provide when purchasing the Plan. If you purchase a Plan via the website, a purchase confirmation will also be emailed to you at the email address you provide.
No. The Plan that was purchased stays with the original appliance. You can cancel that Plan for a pro-rata refund or transfer it to the new owner of the appliance. You can then purchase a new Plan on your new appliance.

The bosch Appliance Service Plan is transferable by the original purchaser for the balance of the original extended protection period. The Covered Product may be registered by mailing information to the Administrator at:

bosch Appliance Service Plan
PO Box 87639
Chicago, IL 60680-063

Please include the agreement reference number, date of new ownership, new owner's name, complete address, and telephone number.

The Appliance Service Plan must be purchased before your manufacturer's warranty has expired.
Service Plan terms and conditions will be sent to you at the address you provide when purchasing the Plan. If you purchase a Plan via the website, a purchase confirmation will also be emailed to you at the email address you provide and will include a link to the Terms and Conditions found on this website.
Coverage for the boschAppliance Service Plan is seamless. The Plan must be purchased during the manufacturer's warranty period. Coverage begins the day after the shortest term of the manufacturer's warranty expires.
Simply give us a call at (800) 377-3936 7am - 8pm CST and Saturday 8am - 5pm CST.
Repairs will be performed by bosch Factory Service technicians in major metropolitan areas and bosch authorized servicers located throughout the country, for the term of the Service Plan.
If the Covered Product cannot be repaired, the Covered Product will be replaced with a product of equal or similar features and functionality.
Contact us at (877) 541-2233 Monday - Friday 9am - 5pm EST or review the materials on this website.

Exclusions and limitations apply. See terms and conditions for details at boschservice.applianceplans.com. Coverage is provided by Service Saver, incorporated in AZ, FL and OK. Coverage is provided by National Product Care dba Texas National product Care Company (TNPCC), Inc. in TX. Coverage is provided by Service Plan , Inc. in WA. Coverage is provided by National Product Care in all other U.S. states. Address for all businesses is 175 West Jackson Blvd, Chicago, IL 606064.